Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesReview — Very nice experience so far here just moved in, loving it so far. hopefully we get a second parking spot as well. Currently put on a waitlist for an extra spot.
response from property -Thank you for the kind review! We're so glad you're enjoying your new home and having a great experience so far. Welcome to the community, and we appreciate your patience while waiting for an additional parking space. We're happy to have you here! 😊
-Amber Chandler
Community Manager
|Recommended: YesVery Quick Move In Process — I had an excellent move in process that only took 3 days. The staff knows what they're doin and are very efficent.
Thank you for your kind review! We're so glad to hear that your move-in process went smoothly and that everything came together so quickly.
Moving can be a stressful experience, so it's wonderful to know that your transition into your new home was efficient and hassle-free. We appreciate you taking the time to share your experience and are excited to have you as part of our community.
Welcome home, and we wish you all the best in your new space!
– The Modera San Diego Team
|Recommended: NoThis incidence occurred on August 29th around 4pm. My daughter who is transgender was wearing a pink shirt and floral pants, has hair to her waist and facial reconstruction absolutely looks 100 female went down to the front desk to pick up any packages. One of the staff members who shall remain unnamed, said “can you get the package for HIM ” What Are you kidding me Publicly misgendering someone can be deeply invalidating, humiliating, and exhausting to experience. I want to think this was an honest mistake but no way I have lived here for 2 years and have never had a problem until this incident. Please treat your tenants with respect, regardless if they are 🏳️🌈 LGBTQIA.
Thank you for taking the time to share your feedback. We are sincerely sorry to hear about this experience and understand how upsetting and hurtful this interaction was for both you and your daughter.
At Modera San Diego, we strive to create a welcoming and respectful environment for all residents, their families, and their guests. We understand the importance of treating every individual with dignity and respect, and we take concerns such as this very seriously.
We appreciate you bringing this matter to our attention. Feedback like yours is important and helps us reinforce our commitment to fostering an inclusive community where everyone feels valued and welcome.
If you would like to discuss this experience further, we invite you to stop by the leasing office or contact our management team directly. We would be happy to listen to your concerns and speak with you personally.
Thank you again for sharing your experience and for being a valued resident over the past two years. We appreciate the opportunity to serve our community and are committed to ensuring Modera San Diego remains a place where all residents feel at home.
– The Modera San Diego Team
|Recommended: YesN A — N A
Thanks for the positive rating, Kayla! We're thrilled to know you're enjoying your home in our community. If you ever need anything, feel free to reach out to our team at 619-500-8509 or [email protected].
Best,
Amber Chandler
Community Manager
|Recommended: NoThey charged 600 security deposit before sign a lease plus 62 fee application no refundables if you not being accepted which the fee application is ok but the 600 security deposit for a unit which you never rented, cmon, that's insane
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about your experience and the concerns you’ve raised regarding our community. Your feedback is important to us, and we would appreciate the opportunity to address these matters directly.
Please feel free to reach out to our team at (619) 500‑8509 or [email protected] so we can discuss your concerns further. We value your input and are committed to improving the overall leasing experience.
Kind regards,
Amber Chandler
Community Manager
|Recommended: YesMove in — I just moved in. Good so far. Great staff. Everyone is very helpful and friendly. The building is clean and well maintained. The elevators work. There’s plenty of parking available. I’m happy so far.
Welcome home! We’re so glad to hear you’re settling in and enjoying your new community. Thank you for sharing such kind words about our team and the property—it means a lot to us. We’re excited to have you here and look forward to making your experience even better as you get more settled in. Please don’t hesitate to reach out if there’s ever anything you need.
Amber Chandler
Community Manager
|Recommended: YesTop of the Line — This place is the place to be. It's really accommodating and welcoming. Everything you need to feel at home is here. You have great staff, great amenities, and great selections of available units. As someone who is very particular about where I choose to live I could not be more satisfied with choosing Modera.
Thank you for your thoughtful review. We're so glad to hear that Modera has met your expectations and that you're enjoying the community, amenities, and service. It’s a pleasure having you here—welcome home!
-Amber Chandler
Community Manager
|Recommended: YesIt’s awesome — I love living here
Thank you! We’re so glad you love living here. We love having you as part of the community!
-Amber Chandler
Community Manager
|Recommended: YesExcellent service — It is like being at a hotel as a vip. Everything is addressed or clarified immediately. Great staff and well designed community
Thank you for the wonderful feedback! We're so glad to hear you feel like a VIP—that's exactly the experience we aim to provide. We appreciate your kind words about our team and community design!
-Amber Chandler
Community Manager
|Recommended: YesNice place great location — I have had a good time here at Modera. Great staff and a comfortable place to dwell.
Hi Henry,
Thanks so much for the 5-Star Review! We appreciate your feedback and are happy to know you've been enjoying living at Modera San Diego. It's wonderful to know our staff has been great and you are enjoying the comfort Modera has to offer. If you need anything, please don't hesitate to reach out to our team at (619) 500-8509 or [email protected]. Thanks for your positive feedback!
Modera San Diego
|Recommended: NoBeautiful and peaceful environment. Living conditions are outstanding. Only problem is THIEFS, THIEFS, THIEFS. The parking garage does not have security or cameras so multiple cars including mine have been robbed by homeless. Caught the guy in action and reported it and nothing happened. If you move here only leave gas in your vehicle. It’s ridiculous.
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating and upsetting that must have been. Since that time, we've taken significant steps to enhance security in the community, including implementing new measures in the parking garage.
We hope you've noticed a positive change and that your experience has improved since those updates. Your safety and peace of mind are very important to us, and we’re always here if you’d like to discuss further.
-Amber Chandler
Community Manager
|Recommended: YesNice so far — The staff is friendly everyone makes sure you’re enjoying the property.
Hi Sean,
Thank you so much for the 5-Star Review! We are excited to have you, and are thrilled you enjoy our staff. We are happy to meet and exceed your expectations for amazing customer service and to ensure our residents are fully enjoying their homes and community. We are here if you need anything, please don't hesitate to reach out. We look forward to serving you again soon!
Modera San Diego
|Recommended: Yes151 — Staff is amazing
Bradley,
Thank you for this 5 Star review! We will let our team know about your kind words! If you have any questions or need anything moving forward, please contact us at 619-500-8509, or by email at [email protected]
Modera San Diego
|Recommended: YesMusic in rooftop and courtyard — I would recommend completely getting rid of the music that’s constantly playing in the courtyard and rooftop. It’s very annoying and distracting. I would spend a lot more time here reading and relaxing if not for that music. I’m sure everyone who lives here has a Bluetooth speaker they can use to play their own music if they want, and I doubt anyone would miss the 24 hour noise. You might want to ask the residents here about it to gauge their opinion.
|Recommended: YesModera San Diego — I love the apts but the problem I have is parking. There is never enough parking passes or the parking passes would be booked up…even for residents trying to park their cars if they didn’t have a second decal. It took months for me to get a decal for my car. One time my car was towed and the second it was ticketed. They have to work on a better way to get that resolved. I live in the first floor and you can hear people being loud all the time. The doors need some sort of sound barrier because we can also be heard outside of our own apartment. The grounds are very clean but the dog area doesn’t really get tended to as it should, not to mention some resident don’t clean up after their pets.