Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesN A — N A
response from property -Thanks for the positive rating, Kayla! We're thrilled to know you're enjoying your home in our community. If you ever need anything, feel free to reach out to our team at 619-500-8509 or [email protected].
Best,
Amber Chandler
Community Manager
|Recommended: NoThey charged 600 security deposit before sign a lease plus 62 fee application no refundables if you not being accepted which the fee application is ok but the 600 security deposit for a unit which you never rented, cmon, that's insane
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about your experience and the concerns you’ve raised regarding our community. Your feedback is important to us, and we would appreciate the opportunity to address these matters directly.
Please feel free to reach out to our team at (619) 500‑8509 or [email protected] so we can discuss your concerns further. We value your input and are committed to improving the overall leasing experience.
Kind regards,
Amber Chandler
Community Manager
|Recommended: YesMove in — I just moved in. Good so far. Great staff. Everyone is very helpful and friendly. The building is clean and well maintained. The elevators work. There’s plenty of parking available. I’m happy so far.
Welcome home! We’re so glad to hear you’re settling in and enjoying your new community. Thank you for sharing such kind words about our team and the property—it means a lot to us. We’re excited to have you here and look forward to making your experience even better as you get more settled in. Please don’t hesitate to reach out if there’s ever anything you need.
Amber Chandler
Community Manager
|Recommended: YesTop of the Line — This place is the place to be. It's really accommodating and welcoming. Everything you need to feel at home is here. You have great staff, great amenities, and great selections of available units. As someone who is very particular about where I choose to live I could not be more satisfied with choosing Modera.
Thank you for your thoughtful review. We're so glad to hear that Modera has met your expectations and that you're enjoying the community, amenities, and service. It’s a pleasure having you here—welcome home!
-Amber Chandler
Community Manager
|Recommended: YesIt’s awesome — I love living here
Thank you! We’re so glad you love living here. We love having you as part of the community!
-Amber Chandler
Community Manager
|Recommended: YesExcellent service — It is like being at a hotel as a vip. Everything is addressed or clarified immediately. Great staff and well designed community
Thank you for the wonderful feedback! We're so glad to hear you feel like a VIP—that's exactly the experience we aim to provide. We appreciate your kind words about our team and community design!
-Amber Chandler
Community Manager
|Recommended: YesNice place great location — I have had a good time here at Modera. Great staff and a comfortable place to dwell.
Hi Henry,
Thanks so much for the 5-Star Review! We appreciate your feedback and are happy to know you've been enjoying living at Modera San Diego. It's wonderful to know our staff has been great and you are enjoying the comfort Modera has to offer. If you need anything, please don't hesitate to reach out to our team at (619) 500-8509 or [email protected]. Thanks for your positive feedback!
Modera San Diego
|Recommended: NoBeautiful and peaceful environment. Living conditions are outstanding. Only problem is THIEFS, THIEFS, THIEFS. The parking garage does not have security or cameras so multiple cars including mine have been robbed by homeless. Caught the guy in action and reported it and nothing happened. If you move here only leave gas in your vehicle. It’s ridiculous.
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating and upsetting that must have been. Since that time, we've taken significant steps to enhance security in the community, including implementing new measures in the parking garage.
We hope you've noticed a positive change and that your experience has improved since those updates. Your safety and peace of mind are very important to us, and we’re always here if you’d like to discuss further.
-Amber Chandler
Community Manager
|Recommended: YesNice so far — The staff is friendly everyone makes sure you’re enjoying the property.
Hi Sean,
Thank you so much for the 5-Star Review! We are excited to have you, and are thrilled you enjoy our staff. We are happy to meet and exceed your expectations for amazing customer service and to ensure our residents are fully enjoying their homes and community. We are here if you need anything, please don't hesitate to reach out. We look forward to serving you again soon!
Modera San Diego
|Recommended: Yes151 — Staff is amazing
Bradley,
Thank you for this 5 Star review! We will let our team know about your kind words! If you have any questions or need anything moving forward, please contact us at 619-500-8509, or by email at [email protected]
Modera San Diego
|Recommended: YesMusic in rooftop and courtyard — I would recommend completely getting rid of the music that’s constantly playing in the courtyard and rooftop. It’s very annoying and distracting. I would spend a lot more time here reading and relaxing if not for that music. I’m sure everyone who lives here has a Bluetooth speaker they can use to play their own music if they want, and I doubt anyone would miss the 24 hour noise. You might want to ask the residents here about it to gauge their opinion.
|Recommended: YesModera San Diego — I love the apts but the problem I have is parking. There is never enough parking passes or the parking passes would be booked up…even for residents trying to park their cars if they didn’t have a second decal. It took months for me to get a decal for my car. One time my car was towed and the second it was ticketed. They have to work on a better way to get that resolved. I live in the first floor and you can hear people being loud all the time. The doors need some sort of sound barrier because we can also be heard outside of our own apartment. The grounds are very clean but the dog area doesn’t really get tended to as it should, not to mention some resident don’t clean up after their pets.
|Recommended: YesJordan Hurt — Awesome Staff and the property Great. Very convenient especially for military personnel very convenient.
Hi Jordan - Thank you so much for your kind review! :) We love that you are enjoying your Home here and that it is convenient for you!
|Recommended: YesI'd like to share my experience at Modera San Diego. From the moment I embarked on the journey from the Bay Area to San Diego, Tifinni made every step of the transition seamless and stress-free.
Moving across the state can be a daunting task, but Tifinni's exceptional support and guidance made all the difference. She went above and beyond to ensure that my relocation to Modera was smooth. Tifinni's personalized attention made me feel welcomed, comfortable, and supported from day one.
Despite being new to the area, I felt right at home from the moment I arrived. I always felt like I was part of the Modera family. I cannot thank Tifinni enough for her extraordinary service and hospitality. Whether it was promptly addressing my requests or simply offering a friendly ear, I always felt my satisfaction was 1. Her genuine care definitely sets her apart.
Oh and the complex is superior, can't forget that If you are looking for a place to call home in downtown San Diego, this is it
Thank you for writing such a kind review about your experience at Modera San Diego! We agree, Tifinni is 100% exceptional and beyond! We are happy to hear about your experience and we thank you for sharing with others! :)
|Recommended: YesIn my opinion, one of the best apartment complexes in downtown SD. The amenities apart of the complex are striking along to the modern feel and cleanliness. What I loved most was how supportive and welcoming the leasing agents were. To be specific, Lauryn huff, She always had a bright big smile on her face with tons of positive energy that set the tone for her new residents. She was always very quick to help assist me any matters related to apartment complex and never missed a day to ask how my day was going 10 10 would recommend
Thank you so much for your great review of our community and team! We agree! Lauryn is such a positive vibe on the team! She gets lots of compliments and she does very well keeping the happy vibes flowing in the office! We are so glad you have made Modera San Diego home, and so happy to hear you are enjoying your stay. Please let us know if you need anything in the future!
Katie W., Community Manager